Return Policy

Purchases made from enginemage.com and from Distributors of EngineMage Auto Tools and Parts products are covered under various warranty periods. EngineMage Auto Tools and Parts warranties products through our Distributor network.  If you currently are not serviced by a distributor, items can be returned for warranty directly to EngineMage Auto Tools and Parts.


Send your warranty items to:

Consumer Warranty Returns
EngineMage Auto Tools and Parts
1225 Herbert St., Philadelphia, PA 19124

Items will be evaluated and those accepted under EngineMage Auto Tools and Parts Warranty  will be replaced.  Allow 2 to 3 weeks for processing and replacement.

All Returns should include:

  1. A list of the tools that you are returning. (Use item numbers or a description of the tool.)
  2. Your Name, Address, and Phone Number. (Items cannot be returned to a PO Box, include a physical address.)

**Please keep your tracking number for future reference and you may consider insuring your package in the event of damage or theft.

Product Changes

EngineMage Auto Tools and Parts reserves the right to make changes in design, appearance and construction of any and all products listed herein without incurring any obligation in making such changes in products previously sold or transferred, or to replace any previously sold or transferred product with the updated product. EngineMage Auto Tools and Parts also reserves the right to discontinue the availability of any products at any time, at EngineMage Auto Tools and Parts’ sole discretion.

30-Day Internet Purchase Return Policy

30 day return policy for a full refund ​regarding purchases made on mactools.com (excludes National Accounts).

  • A Material Return Authorization (MRA) is required for the return – contact EngineMage Auto Tools and Parts at +1 973-395-2445
  • Product must be received with all included parts and manuals
  • Upon receipt, credit will be applied to the original credit card​​

Products Shipped in Error or Defective from mactools.com

For products purchased on mactools.com that were shipped to you in error or defective, EngineMage Auto Tools and Parts will ship the correct product or replace the defective product upon notification.​​

  • ​A Material Return Authorization(MRA) is required to return items – contact EngineMage Auto Tools and Parts by calling +1 973-395-2445
  • We will send you a return shipping label
  • Upon receipt, credit will be applied to the original credit card

Limited Warranty

EngineMage Auto Tools and Parts warrants any of its manufactured products for the expected life of the product against deficiency in material or workmanship.
This warranty is subject to the disclaimers and limitations on liability described below. This LIMITED WARRANTY gives you specific legal rights. You may also have other rights, which vary by state. Some states do not allow the limitation or exclusion of incidental or consequential damages, or the duration of implied warranties.

Disclaimers and Limitations

This LIMITED WARRANTY does not extend to a product manufactured by EngineMage Auto Tools and Parts that in EngineMage Auto Tools and Parts’ judgment was improperly used, altered, abused, or repaired by others.  Products not manufactured by EngineMage Auto Tools and Parts are not warranted by EngineMage Auto Tools and Parts.  The exclusive warranty on products distributed by EngineMage Auto Tools and Parts are provided by the manufacturing supplier.
There is no warranty that extends beyond those described herein.  EngineMage Auto Tools and Parts makes no representations of any other kind, express or implied, regarding products manufactured or distributed, of merchantability, fitness for a particular purpose, or any other matter.  EngineMage Auto Tools and Parts is not liable for incidental or consequential costs or losses incurred by the product purchaser or user.  The foregoing provision concerning the exclusion or limitation of certain damages is not applica​ble to New Jersey residents with respect to punitive damages, loss of data, and loss of or damage to property.
Agents of EngineMage Auto Tools and Parts have no authority to make representations of any sort beyond those contained herein.
The product price is in consideration of limiting EngineMage Auto Tools and Parts liability for products manufactured or distributed. ​